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Taiwanese people remain influenced by the deep-rooted idea that ˇ§running water is not safe to drink without boilingˇ¨. In fact, we can truthfully say that the running water we provide is all within the safe ranges for drinking straight from the tap.

Running water supply is a key indicator for a modern city. Furthermore, excellent water quality is crucial in encouraging citizens to drink running water. Therefore the Department strictly manages every detail from water source protection, water purification, water construction projects, maintenance, emergency response, and so on. The Department also makes the management process for the water quality information open and available to all, to build citizen faith in running water quality.

Every drinkable tap water dispenser is attached with water quality inspection report.

The drinkable tap water dispenser in a Taipei MRT station

Since 1999 when we first began promoting the direct drinking of running water, potable running water has been made available to over 200 public locations, including schools, parks, transportation hubs and 30,000 households. Notably, the safety of directly drinking running water for households depends on good equipment, as well as environmental and autonomic management. If you do not keep the water equipment in your home well-maintained, the quality of the water delivered to your home will suffer before you even get a chance to enjoy it. See our website for further information on the direct drink evaluation procedure and effective methods of self management.

Let us remind you again that water equipment in your home is the last line of defense for running water quality. We have done our part in supplying good quality water, and now you must do your part to protect the environment and water equipment. In this way everyone can enjoy convenient use of drinkable water, and generally enjoy a good life with good water.

What should I do if I have doubts about my water quality?

You can bring water samples to us! Before sampling please let the water run for at least 3 minutes to let residual water run off. Place the sample in a clean 600cc water bottle (ideally a bottle that has previous held mineral or tasteless water) that has been rinsed at least three times. Seal the bottle immediately after filling and send it to us. You can also check our website for details on the sample preparation procedure.