Recently in one census of 1.5 million water meters, 10 percent of the location of water meters is not appropriate. Apart from the watering meter position or stuff storage, what encounters frequently is that water meter is inside of the flat, illegal building or narrow allies which makes meter reading and changing is unavailable. This influences household consumers’ right of using water. If consumers have some problems regarding difficult meter reading, Water Department will assist to improve. Please do not change the location or water meter facility by yourself.

Every two months meter readers will be sent to consumers’ households to record the water meters. The official meter readers wear blue uniforms with ID badge. If there is any doubt, please contact our service line.